Legal Document

Privacy Policy

Last updated: April 2026  ·  Applies to www.installai.uk

Questions? Email us

Summary: Install AI is committed to protecting your privacy. We only collect data you provide directly to us, we never sell it, and we give you full control over how it is used. This policy explains everything in plain English, in full compliance with UK GDPR and the Data Protection Act 2018.

01

Who We Are

Install AI is a UK-based AI consultancy. Our website is www.installai.uk. We help UK businesses adopt, implement, and scale AI tools — practically and commercially.

Data ControllerInstall AI (trading name)
Contact Email[email protected]
Websitewww.installai.uk
02

What Data We Collect

We only collect data that is necessary to provide our services and respond to your enquiries.

Contact Form

Name, email address, company name, and the content of your message.

AI Audit Form

Name, email address, company name, business size, and any additional context you choose to provide.

Calendly Booking

When you book via our Calendly integration, Calendly collects your name and email. Please see Calendly's privacy policy at calendly.com/privacy.

Analytics

Anonymised, aggregated data about how visitors use our site. This does not identify you personally.

Cookies

Essential cookies (required for the site to function) and optional analytics cookies (only with your consent). See Section 07 for full details.

03

How We Use Your Data

We use your data only for the purposes for which it was collected. We do not sell, rent, or share your data with third parties for marketing.

  • Respond to your enquiries and messages
  • Schedule and conduct free AI Audit calls
  • Send information about our services that you have requested
  • Improve our website and services

We do not use your data for automated decision-making or profiling.

05

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy.

Enquiry & form dataUp to 2 years from submission, unless you request earlier deletion.
Client dataDuration of our working relationship plus up to 6 years, in line with UK legal and tax requirements.
Analytics dataAggregated and anonymised — no personal retention.

You may request deletion of your data at any time by emailing [email protected].

06

Your Rights Under UK GDPR

You have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] — we will respond within 30 days.

  • Right of Access — request a copy of the data we hold about you
  • Right to Rectification — ask us to correct inaccurate or incomplete data
  • Right to Erasure — ask us to delete your data in certain circumstances
  • Right to Restrict Processing — ask us to limit how we use your data
  • Right to Data Portability — request your data in a machine-readable format
  • Right to Object — object to processing based on legitimate interests
  • Right to Withdraw Consent — where processing is consent-based, withdraw at any time

If you are unsatisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

07

Cookies

Cookies are small text files stored on your device. We use them to keep the site working and to understand how it is used.

Essential Cookies

Required for the website to function correctly. These cannot be disabled.

Analytics Cookies

Used to understand how visitors use our site (e.g. which pages are most visited). Only set with your consent via our cookie banner.

Third-Party Cookies

Our Calendly booking widget may set its own cookies. Please refer to Calendly's cookie policy for details.

You can manage your preferences at any time by clearing your browser cookies or adjusting your browser settings.

08

Third-Party Services

We use the following third-party services to operate our website and business. Each processes data in accordance with their own privacy policies.

FormspreeProcesses contact and audit form submissions securely.
CalendlyHandles appointment scheduling and booking.

These services may process your data outside the UK. Where this occurs, appropriate safeguards are in place under UK GDPR.

09

Data Security

We take the security of your personal data seriously and use industry-standard measures to protect it.

  • Secure HTTPS connections for all data transmission
  • Access controls limiting who can view your data
  • Regular review of our data handling practices

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated.

If we make significant changes, we will take reasonable steps to notify you.

11

Contact Us

If you have any questions, concerns, or requests regarding this policy or your personal data, please get in touch.

Email[email protected]
Websitewww.installai.uk

We aim to respond to all data-related requests within 30 days.

Questions about your data?

We're happy to help. Email us and we'll respond within 30 days.

Email Us